Ideas for supermarkets

(File this under things nobody will ever do.)

In store:

  • have a board outside the door listing which sections or products – bread, toilet rolls etc. – are completely sold out.  Have a column indicating roughly when you expect to restock the section.
  • large map of the supermarket aisles posted outside entrance / in car park.  New or less frequent customers can familiarise themselves with the map before they enter, so they do not get confused or unnecessarily interact with other customers while shopping.
  • if entrance has two sets of automatic doors, make one enter only and one exit only
  • sell toilet rolls in smaller pack sizes (1,2,4 etc.) not 16, 24 – to make it easier for people who don’t need or want large packs.
  • have a staff member whose job it to sanitise handles of shopping baskets or trolleys throughout the day
  • purchase UV lamps for each store, to inspect surfaces for germs (staff will need some basic safety training before using these)
  • hand washing station for customers, specifically before/as they enter the store
  • plastic partitions to help protect (and to an extent, reassure) checkout staff, as have already been used in some countries
  • UK Finance (formerly the UK Cards Assocation) to consider raising the £30 contactless limit, to reduce times necessary for customers to touch pin pads
  • Add on screen messaging reminding customers to clean hands after using self-checkout machine or PIN pad. Log frequency of use per checkout, so if staff have limited time, they can clean areas most likely to be infected, and reset the counter
  • coordinated, staggered elderly / key worker staff hours, so they’re available on different times/days at different supermarkets, not the same time everywhere, to help those working varying shifts or relying on public transport.
  • A list of these times to be maintained centrally by council and local press and to be displayed in the supermarket (listing their competitors)
  • once of a week, supermarkets to publish heat map of day and hours, indicating when busy / quiet periods are
  • give loyalty points for people who shop outside of peak or priority hours
  • reverse loyalty points system – award points to people who DON’T panic buy toilet roll or other high demand items, or who regularly buy in smaller quantities.  (Trickier for people to game this system if you apply it only occasionally, averaged over multiple visits rather than at checkout.)
  • reverse multi-buy offers – cheaper prices for buying smaller quantities of high demand items,instead of rewarding buying in bulk
  • suspend Sunday trading restrictions – none of the reasons for having them apply at the moment. It also leads to the policy of ‘letting people in before the tills open’ which again, wasn’t intended for this sort of demand, and will just lead to an increased number of people in close proximity who are unable to leave the store

Home delivery / website:

  • static page (one that specifically does not require registration/login) regenerated at regular intervals showing, per store, remaining available delivery slots by quantity and date
  • a proper system status page for all supermarkets, with website metrics – e.g. page load time and API failure rate, email delivery time – and customer service metrics: outstanding calls/emails and current wait time for both. Let people check status of email tickets.  Heat map showing quiet times to call customer service.  Callback option.
  • make the list of out of stock items mentioned earlier available online too
  • government to provide an API that accepts, say, a postcode and a national insurance number, and will tell you if that person is a key worker. Use this to allow priority choice of online delivery slots etc.
  • If there’s an error, say when attempting to book a delivery slot, don’t immediately redirect people all the way back to the start of the process (time consuming for users and increases server load further)

Revised 12:10pm, 22 March 2020

Text only news websites

as featured on Hacker News in 2023!
(last update 11 August 2024 – changes: considerable tidying up)

TL;DR – the ones to start with

Site by site reviews

CNN

Advantages:

  • fast loading, cleanest possible design
  • plenty of stories 40+ 100
  • default visited link colour! so anything you’ve already read is shown in purple
  • More varied content than before – even in an election year it’s not all Trump/Biden (yet). 
  • Opinion pieces clearly marked
  • Since it launched, if anything the text formatting has actually improved rather than being left to decay. It’s exceptionally rare to see any HTML -> text conversion issues.
  • they’ve also fixed things like citing author names and lack of links back to the full-fat version of each story

Disadvantages:

  • a single list view means stories can feel a little random, sometimes newest stuff appears at the top, sometimes not.
  • no topics headings or pages either, so you need to mentally parse the headline
  • no date/timestamp on the index, though it’s there one individual stories
  • the live audio stream from lite site has been scrapped, but you still can get it from the main one via TuneIn: https://edition.cnn.com/audio (last tested Nov 2022) where you can choose between the US, CNN International and Spanish streams.

Well done CNN! 🙂

68k News

  • a text-only version of Google News. You can choose the ‘edition’ (country) for local headlines. Articles from multiple sources are grouped by topic.
  • the widest range of stories
  • only service with ability to select by country
  • they may not have the news source you want
  • you may find it slightly annoying having to read repeated headlines or headlines from sources you don’t like, or having to choose which newspaper/website you want for every story
  • non-article content and other clutter like newsletter signups may not be stripped out

NPR

  • clean design
  • supports visited link colour
  • nice mix of cultural stories as well as news
  • reliable formatting
  • links to related stories on the text-only site

CBC

  • fast-loading
  • a world news page
  • high-quality: includes stories from Reuters and Associated Press
  • nevertheless a bit limited, you may want more news
  • uniquely, a button to allow to you load any individual images you wish to view
  • links at bottom of page to equivalent page on full size
  • sitemap
  • an actual release notes page! Unfortunately it’s on Medium (which has become incredibly aggressive about registration/paywall subscriptions) rather than CBC’s own site.

The Guardian, created by Phil Gyford

This is a very nice, friction free way to browse a digital version of every story from the printed daily paper. Updated once daily, late at night UK time. Created using the Guardian’s API – how it was built.

The typography is nice (and in keeping with the paper), not quite text only but extremely low bandwidth, javascript to enable you to swipe between stories (horizontally). No other clutter.

BBC News

There is NO BBC text-only or low graphics website, and hasn’t been for years.
Don’t waste your time searching.

One exception: the old BBC On This Day website – which like vast swathes of BBC content, has been archived and abandoned for years – does still exist in low graphics format. You need to choose your own date, but all the linked articles still work. So if you want to read stories between WW2 and 2005…

How should I be reading all these text only sites anyway?

Besides in your desktop or mobile browser (with a plugin like Vimium or Vimari), I also like this W3m Vim plugin for reading in Vim itself.

It hasn’t been updated in years, but I’ve found it very reliable and, if you’re a (n)vim user, I’d recommend this way over Lynx.

W3m puts the site you are reading in a Vim buffer (or buffers).

So you can navigate the page with all your standard Vim keybindings, you can search the text and highlight occurrences of strings, and you can yank text to buffers for use elsewhere. You can even spellcheck it if you like. About the only thing you can’t do is modify text in place.

It also supports an extra ‘f’ shortcut for quickly jumping to specific links.
Tab/shift+tab moves you from one link to the next.
Use backspace to go back in your history.

One other bonus: none of those annoying Lynx cookie prompts.

Could a (paid) news app with an ‘offline’ mode be what you really want?

It might be the time pages take to load is what’s most annoying you, or – to use western countries as an example – you’re often an in area with congested 3/4G masts, or where wifi is spotty.

Certain apps, such as the Financial Times (both the full subscription, and FT Edit which is a much cheaper daily curated set of interesting articles rather than rolling news) will automatically download a full set of stories each time you open the app, and you can then instantly view those regardless of connection status. (The FT gives you a subtle prompt that offline mode is ready). Because the articles are loaded within an app rather than a browser, it will also feel quicker. The disadvantage is it’s more likely articles will contain ads which you can’t block as on a website (though ads may disappear in airplane mode).

For what it’s worth, I’ve found reading cached offline stories in airplane mode quite productive / therapeutic.

Would a smaller/lighter phone suit you?

You don’t need a big display from text. A smaller device will be more comfortable for holding for longer periods of time, and will create less glare in the dark because the display is smaller.

Use it in conjunction with your browser’s “reader” mode, which will strip out navigation, ads etc. and allow you to change the font size/style and background colour. You can set the browser to automatically use reader mode for all articles on specific websites. I sometimes do this for text only sites like CNN Lite, just because the font size is more comfortable, or it’s nicer to have an entirely black background in the dark.

For Apple users – the lightest and most comfortable device for any text only site is the iPod Touch – it’s only 88 grams, candy bar sized and extremely exceptionally comfortable to hold. The iPod Touch was discontinued in 2022, so get one second hand (easy), the earlier the installed iOS version the better your battery life will be. Just don’t use it for anything that would be a security risk (maybe leave it at home).

Alternatively, get iPhone SE (again, personally recommended) – also currently the cheapest iPhone, and the only one left with with an LCD display, which may actually reduce headaches for those people who don’t like OLED, especially those who tend to use their screen on minimal brightness, which is when OLED flickers the most). If you don’t mind OLED and would like a phone with more screen space (no bezels) and a more advanced camera, get an iPhone 13 Mini. It’s more expensive though.

Could an e-reader be what you really want?

(I discuss “save-it-later” apps, reading lists etc. later.)

A Kindle will give you:

  • a dedicated email address you can send documents to
  • if you combine your e-ink Kindle with the iOS Kindle app, you can load a web page and then use the iOS share screen to send it to a Kindle in 4-5 clicks.  The way this works is the text is converted on-device, which means if you are using a site behind a paywall, provided you’ve browsed to the actual page (rather than long-pressing on a link and sharing that) it won’t be a problem and you’ll get the full text.   Curiously, Amazon’s server then makes a request for the CSS file before sending the document, but it doesn’t request the actual contents again.   The only irritation is this method takes 4-5 clicks each time and gets annoying if you are sending a lot at once.
  • Use Reabble’s Send to Kindle, or Five Filters’ pushtokindle.fivefilters.org on the desktop. Both are nicely designed and let you preview/edit what you’re sending before you send it. Again the conversion is client side so paywalls aren’t an issue. It makes a nice job of including images and removing cruft from the header/footer (though a well semantically coded source site – think <article> tags etc.) makes this a lot easier.

Kindle benefits: distraction free, front-lit rather than back lit, so more comfortable on eyes, adjustable font size (e.g. set it larger when you are tired), one-tap dictionary (which is a huge time-saver), may be more comfortable to hold than a smartphone due to a combination of overall weight / weight distribution over larger surface area / texture of the device.

In terms of content, you may also find you enjoy breaking up periods of news reading with books – not necessarily because of the topics you are reading about (and for the record about 95% of what I read is also non-fiction) but if you’re reading a succession of shorter articles, there is considerable mental load involved in the choice of deciding what to read next. With a book, it’s much more linear and you can kind of ‘sink into’ it.  (Perhaps this is why ‘long form’ journalism has become popular online in recent years – again, this is usually best enjoyed with an e-reader.)

E-Reader disadvantages:

Frankly, pushing article after article to an e-reader, remembering to download them, then reading them later isn’t very time efficient, so it’s not fun or sustainable for lots of short articles. Better for long reads. You may also tire of a workflow where you reading headlines or half-read articles once in a browser, then come back to them again on your e-reader. It may make the whole thing more work, even if the reading experience itself is more comfortable.

Downloading full newspapers / magazines to an eReader:

You can buy a Kindle subscription to many newspapers/magazines. The quality/presentation varies depending, mostly, on how much effort the publisher has made. Larger publications (ahem, The Times) can even crash the Kindle.

However you can also use pressreader.com to manually save a day’s edition of whichever paper/magazine you want and copy it to your device.  It’s not perfect – formatting errors are much more common, and it’s a bit slow to generate the file as everything gets watermarked – but it does work, and if you have a library card, hundreds of publications are available free.

If you’re a Facebook user…

mbasic.facebook.com

Ideal if you just want to quickly check the feed and go away again.  No javascript, so feels (and is) faster, less bloated.  Design feels suitably retro.

(last tested Jan 2024. Note the same as m.facebook.com, which just redirects to the full site.)

Sites which aren’t strictly text only, but I highly, highly recommend anyway:

Thomson Reuters Foundation Trust Context

Great if you want to escape the mainstream news agenda, where every news organisation is relentlessly flogging the same story.  The Reuters foundation is a charitable part of the Thomson Reuters agency and focuses on under-reported news and regions.  Often these are stories you won’t read elsewhere but which are still trustworthy and with excellent photograph.

They cover an increasingly wide range of topics and there is bound to be something you are interested in (e.g. climate, technology, cities…) and which I think would appeal to people across the political spectrum – i.e. you can read it without feeling you’re being lectured.  Also, if you’re bored with or not interested in a particular topic, just start from one of the other index pages and you’ll avoid it.

In terms of the design, yes there are (good) photographs, but overall it’s very clean and won’t overwhelm you or your mobile device.  Navigation, search and tagging are simple and reliable.

There are opinions but they’re not clearly separated from the journalism and “thoughtful” rather than “shouty”.

  • Secondly, I’d recommend BBC Future – this is produced by BBC Worldwide (nothing to do with BBC News Online).  They publish less frequently but the articles have more depth.

Other tips:

  • use your browser’s reader mode (see above)
  • use a save-for-later app, such as Apple’s Reading List, Pocket, Instapaper… (as an Apple user who tries to stay in Safari as much as possible, I’ve switched from Instagram to Reading List because there’s less friction.)

The (theoretical) benefits to text only news sites:

  • Save the time waiting for a page to load, or in situations where bandwidth is extremely limited, the difference between being able to access a site and not retrieve a page at all (better chance of success on 3G networks)
  • Quicker to browse a list of headlines on a single page than navigate through a long homepage of photos and video thumbnails.
  • Save bandwidth used, preserve more of your mobile data allowance
  • Increase battery life on mobile devices (there’s little or no JS to load/process, so CPU load is reduced, and because the data transferred over the network is so much smaller the wi-fi or cellular radio on a phone or tablet is on only briefly and uses less power.
  • Less distraction (from other elements of the page) more immersion in content (like reading a book)
  • No iframes / social media oEmbeds
  • Less likelihood the page will reflow (due to DOM changes by javascript)
  • Usually no advertising
  • Usually no irritations like cookie warnings
  • Overall, less stressful

Other sites:

  • BizToc Light – business news website (links are to full content on external sites)

Apps:

The Reuters app isn’t strictly text only but it does have an offline mode and supports iOS dark mode.

It is still available for really old devices too – e.g. iPod Touch 4th generation – and supports offline mode. Not strictly text only, as there are photos at the top (imho, Reuters has the best/fastest range of news photos).  Still loads quickly on hardware that was released in 2010.  Most content sections still working. iPod Touch only weighs 100g so comfortable to read for long periods and easily slips in a bag (just don’t use it for anything that requires up to date security).  Turn javascript off in Safari settings to make websites bearable.